TRACTIAN Frees Engineering Capacity with AWS Managed Services
Challenge
TRACTIAN had a small engineering team, which made it difficult to address everything that had to be done from an IT monitoring standpoint, especially for a fast-growing company.
Solution
Bringdev began providing ongoing monitoring and platform management, freeing TRACTIAN's CTO from having to be on call 24/7 to ensure business continuity.
Benefits
On top of addressing downtime and performance issues, Bringdev helped scale up TRACTIAN’s infrastructure to increase reliability and availability, as well as automate DevOps processes to free up developer resources.
Executive Summary
TRACTIAN is a one-stop-shop SaaS platform for commercial real estate brokerages that comes with all of the tools needed to manage deal pipelines and opportunities effectively. With TRACTIAN, brokerages can pay their agents more quickly, make better business decisions, streamline complex workflows, and much more.
Recently, TRACTIAN was looking for 24/7 DevOps support for its AWS infrastructure. The TRACTIAN engineering team was small, which made it difficult to address everything that had to be done from an IT monitoring standpoint. TRACTIAN's CTO wanted to spend more time developing and deploying new features in addition to maintaining the company’s core application. Open to ideas, TRACTIAN reached out to AWS for suggestions.
The Perfect Managed Services Partner
Based on TRACTIAN's needs, AWS recommended the team connect with Bringdev, an AWS Premier Consulting Partner with vast experience monitoring AWS environments and quickly mitigating identified problems. Bringdev offered several advantages over other vendors - AWS specialization, rapid response times, industry-leading expertise, and competitive pricing.
Consequently, syncing up with TRACTIAN's operating hours would be easy. After a challenging experience with an overseas cloud vendor, TRACTIAN was ready to work with someone synchronously, mitigating the possibility of miscommunication.
TRACTIAN decided to use Bringdev Managed Services for 24/7/365 AWS monitoring, infrastructure auditing, cost optimization, and DevOps automation. From day one, the partnership had a tremendous positive impact on TRACTIAN's operations.
The Benefits
One key benefit of working with Bringdev is that TRACTIAN's small engineering team didn’t have to worry about ensuring business continuity. Bringdev took on the responsibility of monitoring TRACTIAN's IT infrastructure and addressing unforeseen downtime, saving the company’s CTO from many sleepless nights.
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The cloud service provider also helped scale up TRACTIAN's infrastructure to make it more reliable and available. Bringdev added redundant server instances, load balancing, and monitoring agents that detect issues as soon as they arise.
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Furthermore, TRACTIAN was able to offload DevOps tasks to Bringdev. Rather than allocate engineering resources away from valuable development time, TRACTIAN can now raise a ticket with Bringdev and trust that the managed service provider will come up with multiple solutions that all fulfill business requirements. Consequently, TRACTIAN's developers can focus more energy on how to continue delivering excellent experiences to commercial real estate brokerages.
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To date, Bringdev has been able to solve every issue and generate solutions around any needs that TRACTIAN's CTO has. Bringdev is highly professional and knowledgeable, which gives TRACTIAN's leadership team peace of mind that its back-end DevOps partner is taking care of the company’s core application behind the scenes.
Looking Ahead
Going forward, TRACTIAN is excited about the possibility of working with Bringdev on future projects. The SaaS company is growing quickly and has to ensure its cloud infrastructure can keep up with demand in a cost-effective manner. Bringdev will help CommissionTrac design an optimal cloud infrastructure that can scale with the company’s growth.
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Meanwhile, the support Bringdev provides through its suite of Managed Services has already improved TRACTIAN's capacity dramatically. The company is ready to pursue its ambitious growth trajectory and provide exceptional services to client users.
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Interested in learning more about Bringdev Managed Services?